It’s the end of an era, but also the start of something new in London’s mental health support network.
Wednesday marked the end of operations for the London and District Distress Centre, which had been in operation for more than 40 years.
The centre provided a hotline for those in crisis, or for people who just needed a non-judgmental person to talk with.
The Distress Centre announced it would close earlier this year after it was learned the funding they received from the United Way of London and Middlesex would instead go to a Support Line from by the Canadian Mental Health Association of Middlesex.
The support line will replace some of the services provided by the LDDC.
There are more than 100 volunteers who will man the phone lines 24 hours a day.
Those on the phones will be able to dispatch further help if they feel the person is in a crisis, or book appointments for them to follow-up with mental health professionals.
There will now be two places for people to call, a crisis “Reach Out” line and the Support Line.
The Reach Out line launched in August and specializes in helping people with addiction issues and mental health issues. The Support Line is for people 16 and older who may not be in crisis, but need someone to talk to.
Reach Out crisis line: 519-433-2023 or toll-free 1-866-933-2023
Support Line: 519-601-8055 or toll-free 1-844-360-8055.