A London man is expressing his frustration after getting the runaround trying to find someone to clean up a pile of used needles found near a drop box.
It was around 8 a.m. Tuesday when Ryan Izzard found a number of needles with disposable cases and swabs strewn about the ground at 627 Wharncliffe Road South.
In an effort to make sure they were properly disposed of, he says he started making calls.
“My first reaction was to call the police, my father was a police officer here in London for years, so I called the front desk and unfortunately no one there, so I left a message,” said Izzard.
After that, he called the Middlesex-London Health Unit, but was transferred to voicemail. He also tried calling EMS and Police.
“When I called City Hall, if I had a flood or a broken pipe, that was addressed in their automated system. Is that more important or less important than needles? Who knows,” said Izzard.
“My expectations were not even so much that I absolutely wanted to speak to somebody, I just wanted to get the information, at least, in the loop so to speak, and I would have been happy leaving a message, but I couldn’t even do that.”
Izzard ended up sharing a photo of the needles and debris on the City’s Facebook page.
It wasn’t until around 3 p.m. when he received notification that the needles were cleaned up.
Izzard says he thinks it would be helpful to have a dedicated line for people to leave a general message in case a similar scenario plays out in the future.