Air Transat says it will stop offering meal accommodations for the majority of its customers.
Officials with the airline say passengers flying economy class on transatlantic flights are required to choose from a selection of hot sandwiches — which will not be altered to address special diets.
While its EuroBistro menu will offer a vegetarian and kosher option, it says it cannot offer meals that will adjust to gluten-free conditions or religious reasons.
The airline says passengers wishing to have a special meal will have to either upgrade to club class or bring their own food.
Spokespeople with the airline say the menu changes came after customer satisfaction surveys showed that passengers wanted more meal variety on flights. The airline will now offer a selection of six hot sandwiches to choose from rather than deciding between two hot casseroles, with a sushi option available to vegetarians.
Some competing airlines are still offering special meals, including Air Canada, which offers meals classified as suitable for travellers who are diabetic, gluten-intolerant, Hindu, Muslim, low-calorie and vegetarian.